Subscription billing workflows
Implement the billing rules, retries, and edge cases your team needs — using Shopify-native subscriptions and the tools you already pay for, so the setup stays supportable after launch.
Plan rules that hold up after launch
Tiered plans, add-ons, discounts, promotional pricing, trial windows, proration on plan changes, and one-time charges — configured so the rules are obvious to the operators who have to support them, not just the person who built them.
Dunning and retry logic
Configure retry schedules, decline handling, customer notifications, pause-on-failure policies, and grace periods. We document what each case does so your team can adjust after launch without guessing.
Multi-currency and tax handling
Use Shopify Markets and your tax provider (Avalara, TaxJar, Shopify Tax) for currency conversion and tax calculation. We set up the config correctly and document the edge cases so VAT, GST, and regional payment methods don't break subscription renewals.
Shopify-native, not a second platform
Everything stays inside the Shopify admin and customer account. No shadow backend to maintain. Works with Flow, Functions, and the subscription app you pick (Shopify Subscriptions, Recharge, Skio, Awtomic, Stay.ai) rather than replacing it.
What we scope and implement
The workflows we help Shopify merchants configure and document so the team can support them afterwards.
Proration rules
Configure plan changes, upgrades, downgrades, and paused periods so the math is predictable for the operators handling edits.
Dunning and retries
Set up retry schedules, decline handling, and customer communications to recover failed payments without manual chasing.
Multi-currency via Shopify Markets
Use Shopify Markets for currency presentation and settlement, with documented edge cases for renewals.
Tax provider setup
Wire Shopify Tax, Avalara, or TaxJar correctly so VAT, GST, and sales tax don't break on renewal.
Usage- and tier-based plans
Configure plans that change by consumption, member count, or custom metrics — using Shopify Functions where appropriate.
Payment gateway review
Confirm the gateway, routing, and failover setup fit the subscription model and payment decline patterns you see.
How the work is scoped
Subscription billing lives inside Shopify — we set up the workflow, document the edge cases, and leave your team with something they can support without us in the room.
Scoped
to the plans, retries, and edge cases your store actually hits