These Terms and Conditions govern access to ToroSachi websites, app-related surfaces, documentation, forms, and related Shopify subscription operations services. If a signed order form, statement of work, data processing agreement, or other written agreement applies, that written agreement controls where it conflicts with these Terms.
1. Use of the Site and Services
You may use the site and services only for lawful business purposes and in compliance with applicable Shopify, payment provider, platform, privacy, tax, and consumer protection requirements. You are responsible for the stores, data, content, notices, refund policies, subscription terms, tax settings, customer communications, and third-party accounts you control.
2. Shopify and Third-Party Services
ToroSachi works with Shopify and related third-party tools, but does not control those services. Shopify, payment providers, hosting providers, analytics tools, CRM systems, fulfillment systems, and other third parties may change their features, APIs, terms, pricing, availability, or policies. ToroSachi is not responsible for third-party outages, changes, fees, data handling, or legal obligations.
3. Accounts, Access, and Data
If you grant access to a store, app, repository, account, or dataset, you are responsible for ensuring that you have the right to do so and that access is limited to the work in scope. You remain responsible for backing up your systems and reviewing changes before production use. Do not submit sensitive data unless it is necessary for the requested work and authorized by your organization.
4. Orders, Fees, and Support
Fees, deliverables, timelines, support channels, response expectations, maintenance scope, and renewal terms apply only when set out in a signed order form, statement of work, subscription agreement, or other written agreement. Unless a written agreement says otherwise, fees are non-refundable, and ToroSachi has no response-time, availability, maintenance, or ongoing support commitment beyond the scope expressly stated in that written agreement.
5. Business Results
ToroSachi may provide planning, implementation, documentation, analytics, and operational support, but business, technical, compliance, and platform results depend on many factors outside ToroSachi's control. ToroSachi does not promise revenue, conversion, retention, churn reduction, support ticket reduction, search ranking, app approval, tax treatment, compliance status, or any other commercial, legal, financial, or technical result.
6. Customer, Tax, and Compliance Responsibility
You are responsible for your subscription terms, customer notices, cancellation flows, billing disclosures, refunds, taxes, privacy notices, consent, and regulatory obligations. ToroSachi does not provide legal, tax, accounting, or financial advice. You should review legal, tax, accounting, and compliance matters with qualified advisors.
7. Intellectual Property
ToroSachi retains ownership of its pre-existing materials, templates, methods, documentation, code, designs, trademarks, and know-how. Your pre-existing materials remain yours. Any transfer or license of deliverables applies only as stated in the applicable written agreement.
8. Acceptable Use
You agree not to use the site or services to:
- violate applicable law or platform terms;
- submit malicious code or attempt unauthorized access;
- misrepresent your authority, identity, or business;
- send spam, deceptive content, or unlawful customer communications;
- interfere with the security or operation of any system.
9. Confidentiality
Each party may receive non-public business or technical information from the other. The receiving party will use reasonable care to protect that information and use it only for the relationship between the parties, unless disclosure is required by law or authorized in writing.
10. Disclaimers
The site, documentation, app-related surfaces, and services are provided "as is" and "as available" to the fullest extent permitted by law. ToroSachi makes no promise that the site, documentation, app-related surfaces, or services will meet your requirements, be accurate for every context, operate without interruption, or be error-free. Any commitments that apply must be stated in a written agreement.
11. Limitation of Liability
To the fullest extent permitted by law, ToroSachi will not be liable for indirect, incidental, special, consequential, exemplary, punitive, or lost-profit damages; loss of revenue; loss of goodwill; loss or corruption of data; business interruption; or third-party platform failures. ToroSachi's total liability for any claim is limited to the greater of USD $100 or the fees you paid to ToroSachi for the affected services in the three months before the event giving rise to the claim.
12. Indemnification
You agree to defend, indemnify, and hold ToroSachi harmless from claims, losses, liabilities, damages, costs, and expenses arising from your store, products, customer communications, data, instructions, breach of these Terms, violation of law, or use of third-party services, except to the extent caused by ToroSachi's willful misconduct.
13. Termination
Either party may stop using or providing site access or services as permitted by the applicable written agreement. After termination, you remain responsible for amounts due, your own customer obligations, and disabling any access no longer needed. Sections that by their nature should survive termination will survive.
14. Governing Law and Venue
These Terms are governed by the laws of the State of Utah, United States, excluding conflict-of-law rules. Unless a written agreement states otherwise, disputes must be brought in the state or federal courts located in Salt Lake County, Utah, and each party consents to that venue and jurisdiction.
15. Changes
ToroSachi may update these Terms from time to time by posting an updated version on this page. Material changes apply prospectively unless a written agreement says otherwise.
16. Contact
Legal questions: legal@torosachi.com
General contact: hello@torosachi.com